
Augsburg鈥檚 Strategic Enrollment Management (SEM) division includes four uniquely equipped teams: Undergraduate 海角社区, Graduate 海角社区, SEM Operations, and Financial Aid.
Vision: Be a belonging organization that builds deeper relationships, change systems, and dismantle oppression in higher education enrollment management.
Mission: Meet every student where they are with authentic presence, outreach, and engagement. Our nationally recognized Augsburg Applies to You platform supports this mission through direct admissions, success coaching, and academic belonging. We exist to deliver enrollment results, innovation, service, and the essential infrastructure to attract, meet the needs of, and enroll future graduates. We are a key partner in driving sustainable enrollment growth at Augsburg towards the goal of becoming a medium-sized university with 5,000 Auggies by 2030.
Values: We value integrity, honesty, passion. We lead with grace and kindness. We self-manage our work-life balance with support from each other. We embrace听data-informed decision-making to guide our actions. We see our entire team succeed through our positive impact on society. We use these five statements to remember why we are here.

Our Belonging Organization
In 2019, the SEM division embarked on a journey to be a belonging organizational structure. Our division鈥檚 strategic enrollment management impact is guided by the updated Augsburg 150 Strategic Plan. 听We are passionately committed to the importance of our collective and individual sense of belonging as the primary element for well-being, which in turn sets us up to achieve our SEM goals.听 Our belonging organizational structure requires each of us to mindfully reflect, set our own intentions, and prioritize balance in a world that often seems out of balance.听 We strive for a sense of individualized intention led by the mantra of 鈥渇eel loved鈥攁ct strategically.鈥澨
Guided by the Gallup Q12 Belonging Index, we are each in our own ways becoming active belonging adventurers.听 The journey thus far strives to cultivate a sense of belonging where individual’s perspectives, promise, and purpose are shared and supported.听 Many tools and activities continue on an annual basis- the Results Support Management framework, wellness check-ins, a hire-in hire-up practice, the EDIFY personal advocacy storytelling curriculum, and national conference presentations/media. The work behind being a SEM belonging organizational structure is never complete, it is tirelessly ongoing all the time.
海角社区 Success Coaching: A Research Initiative from the NACAC Center for Innovation in College Admission
Purpose. Belonging. Changing 海角社区 for Good.
The NACAC Center for Innovation鈥檚 海角社区 Success Coaching research project is an ambitious initiative designed to reimagine how high school students engage with college admission counselors. Through structured, personalized coaching, we aim to provide students with the agency, confidence, and support they need to succeed鈥攚hile offering admissions professionals new models for meaningful engagement.
海角社区 is with support from the Lumina Foundation to complete a multi-year 海角社区 Success Coaching research initiative to transform the admissions experience for students and college admission counselors. This research-backed framework鈥攁 set of replicable structures, interventions, and training materials to bridge the gap between yesterday鈥檚 methods and today鈥檚 students鈥攚ill serve as a roadmap for institutions and policymakers seeking to advance post-secondary college attainment and trust-based relationship building in college admissions.听
To learn more about the 海角社区 Success Coaching research project visit听. Want to participate as a pilot institution? Contact Robert Gould at听gouldr2@augsburg.edu.
SEM Leadership
Reporting to President Paul Pribbenow, the enrollment division is led by Robert J. Gould, Vice President for Strategic Enrollment Management.听 The SEM leadership team includes directors and associate directors that authentically support and lead 27 staff and 18 student employees.听 The directors work as one team, leading inclusive culture change using the OKR (Objective and Key Result) framework to achieve audacious results. We invite and welcome collaboration:
Robert J. Gould
Vice President for Strategic Enrollment Management
gouldr2@augsburg.edu
Stephanie Ruckel
Associate Vice President for Strategic Enrollment Management
ruckels@augsburg.edu
Catherine Maun
Director, Financial Aid
maun@augsburg.edu
Stacy Severson
Director, 海角社区
severso@augsburg.edu
Teri Larson
Director, Enrollment Analytics
larsonte@augsburg.edu
Emilie Lenz
Associate Director, Financial Aid
lenze@augsburg.edu
Madelyn Chu
Associate Director, Undergraduate 海角社区, PSEO
chuma@augsburg.edu
Tim Lawson
Associate Director, Undergraduate 海角社区
lawson10@augsburg.edu
